Recovering admin access

What to do when nobody can act as owner of the Studio any more, or when the provider's own administration is lost. The Studio never leaves a project without an owner by itself; losing access comes from outside it (an account lost at the provider, a person gone).

What you get

An owner who can log in again, made from the operator's side through clever ssh, and the old owner demoted or removed if needed; or, for Keycloak, its administration back.

Context and versions

• A hosted Studio on Clever Cloud, from 4.2.3. You have access to the Clever Cloud organisation (that is the operator's recovery path: whoever can clever ssh into the studio app can make an owner).
• Verified on: not verified on a live installation. The invitation command itself ran on the reference deployment (19 October 2026) to make the first owner; this recovery was not exercised.

Removing the last owner goes through the same check in the code (409 "the last owner stays an owner"), so a project keeps an owner on the Studio's side.

Prerequisites

• clever-tools logged in to the organisation that holds the apps.
• An email address that the provider says is verified, for the person who will become owner, and an account at the provider with it.

Where to run the commands

In a shell on the studio app: clever ssh --alias my-game-studio, from your machine, in the engine repository where the app is linked. That shell has the configuration and the database's credentials, so the command needs no --config.

Steps

1. If another owner can still log in, ask them: they change roles in the Studio's members screen (Managing members). Stop here.

2. If the owner's account at the provider is the problem (password lost, account disabled), fix it there first: in Keycloak's admin console, reset the user's password or enable them. Their identity in the Studio is the provider's (iss, sub), so the same account gets the same role back. Stop here if that works.

3. Otherwise, make a new owner from the operator's side:

   # in a shell on the studio app (clever ssh --alias my-game-studio)
   cd "$APP_HOME" && npm run studio-server -- invite --email new-owner@example.fr --role owner

   copy

   It prints a one-time link, valid 7 days, and records invited in the audit log with studio-server invite as its actor. The person opens it and logs in with that verified email: they become owner (an existing member's role is replaced).

4. Logged in as the new owner, demote or remove the lost account in the members screen, now that it is no longer the last owner. A removal ends its sessions and refuses its tokens at the next request.

The Keycloak admin is lost

The managed Keycloak's first admin password is temporary; once changed, Clever's console and CC_KEYCLOAK_ADMIN_DEFAULT_PASSWORD keep showing the old one (Keycloak, step 2). If the new one is lost:

• this project documents no way to reset it, and has not tried one; ask Clever Cloud's support first;
• the fallback is a new Keycloak add-on with the realm created again: every member gets a new identity there (a new sub) and must be invited again. That is Changing domain or OIDC provider.

Expected result, and how to check it

The new owner's GET /auth/me says role: owner; GET /api/members lists them as owner; GET /api/audit shows invited then invitation-accepted.

Common errors

Symptom	Cause	Fix
Logged in, but "not a member of this project"	The email is not verified at the provider, or another one was invited	Verify the email at the provider; invite that exact email
"this login has expired or was already used: start again"	The login page was left more than 10 min, or reloaded	Open the invitation link again
The invitation link does nothing after 7 days	It expired	Run step 3 again
usage: studio-server invite --email <email> --role …	A flag missing or misspelt, or a role other than owner, dev or reviewer	Both --email and --role

Files or data changed

An invitation row (stored by its hash), then a member row; audit entries. Nothing else.

Recovery or going back

An unused invitation expires in 7 days. A wrong owner is demoted or removed by another owner.

References

• studio-server/src/server/auth/store.ts (invitations, the last owner), studio-server/src/server/main.ts (invite).
• The test behind the guarantee: tests/studio-auth.test.ts.
• Invitations, Managing members, Roles.